33 Legal Ltd complies with all appropriate data protection legislation. This notice explains how we use your personal information to provide services to you through our suppliers in accordance with your requirements.
33 Legal Ltd is a Claim Management Company authorised and regulated by the Financial Conduct Authority under Firm Registration Number 830098.
Our Privacy Promise
Your privacy matters to us, and we will never release your personal details to any third party for marketing purposes. We will tell you how we use your data and who we share it with.
What Information Do We Collect From You?
We will only collect enough information from you in order to be able to process your claim on your behalf. The information we may collect could include the following: your name, address, contact details, date of birth, details of the circumstances of the claim or incident and any damage, injury or loss suffered by you.
Who Is Collecting Your Data?
33 Legal will collect enough information to provide you with services that we are contracted to provide or additional services that you consent to. In accordance with your rights under relevant data protection legislation you may withdraw your consent at any time.
How Is Your Data Collected?
Information is collected through our claims notification process. This can be electronically received though our website or via telephone.
Where Do We Store Your Data?
All which is provided to us is stored on secure servers. We employ appropriate security measures to protect your information stored on our servers.
Who Do We Share Your Data With?
In order to fulfil both our contractual obligations and our obligations to you, we will share information with business partners or suppliers for the purposes of progressing your claim. for the performance of any contract we enter into with you or them. We do not share your personal information with any third party for marketing of any kind.
How Long Do We Keep Your Data For?
We will keep your information for six years after your claim has completed. If for any reason we do not provide you with services, we will delete your personal information from our records. All telephone calls are recorded and kept for 12 months after the date of our last telephone contact with you.
How Will We Use Information About You?
We will use information to enable us to decide if we can provide services to you and:
• The administration and management of your claim (including legal services, vehicle replacement and vehicle repair)
• To comply with any laws or regulations;
• We will keep your personal information confidential and will take appropriate measures to protect it against loss, theft or misuse and to safeguard your privacy.
In the course of providing our services to you, we may need to communicate your personal information to parties involved in your claim including but not limited to:
• Vehicle rental companies for the purpose of obtaining a replacement car for you.
• Law firms for the provision of legal services for you.
• Garages and/or engineers to ensure your vehicle is repaired for you.
In dealing with your claim, we may also transfer your information to organisations providing us with support and administrative services for the more efficient processing of your claim. Your details will be processed in each case in strict confidence and we have set up adequate measures to ensure that your privacy is protected when transferring your data to third parties for the purposes of providing our services to you. Please note that the transmission of data over the internet is never completely secure.
The lawful basis we rely on when processing your data is Article 6(1)(f) of the General Data Protection Regulation (GDPR), which allows us to process personal data for the purposes of the legitimate interests pursued either by us or by a third party.
Some information about website users is collected automatically and this may be used by us to monitor and analyse how our site is used by visitors. The process does not, however, identify any individual persons using the site. We do not collect cookies.
Access To Your Information
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email or write to us at the following address:
Martin Abell, Head of Compliance, Floor 5, St George’s House, 56 Peter Street, Manchester, M2 3NQ
You have a right to ask us to correct or remove information you think is inaccurate.
How to Contact Us
– By email at: Martin@my33legal.co.uk
– Or write to us at: Martin Abell, Head of Compliance, Floor 5, St George’s House, 56 Peter Street, Manchester, M2 3NQ